Frequently asked questions

At least 240 dpi at the final print size. Save as a high-resolution JPEG, TIFF or PNG — these formats retain the quality and detail of your artwork best for printing.

Use an RGB profile — Adobe RGB for Giclée, sRGB for photo printing — and embed the ICC profile when prompted. Some prefer CMYK for print, but our printers are RGB devices and will give the most accurate colour from RGB.

Every file is manually reviewed by our team before printing. If we identify anything that would affect quality, we contact you to resolve it before any ink is committed.

A fine art digital method combining pigment inks with archival paper for superior lightfastness and stability. We print with Epson’s latest generation printers and UltraChrome PRO12 inks, achieving 99% Pantone coverage.

We print up to 40 inches wide, and the length is effectively unlimited — 200 inches and beyond is routine, so panoramas, scrolls and long-format work are all possible. Send us your file and final dimensions and we will confirm what your image supports at that size.

Borderless for full-bleed or if you plan to frame. A 1/4-inch border gives a clean finished look unframed. One inch creates a mat effect; two inches suits larger prints and leaves room for stretching or framing.

Museum-grade fine art papers including Hahnemühle Photo Rag, Hahnemühle William Turner, Canson Infinity and Edition Etching Rag, alongside archival canvas and other fine art stocks.

Cotton rag matte suits paintings and work with visible surface texture. Hahnemühle Photo Rag Metallic adds luminosity and depth, and is well suited to landscapes, portraits and digital work.

Most orders are ready for shipping within 3 to 5 business days. Every print is inspected before packing, and each is wrapped in protective materials for transit.

Through reputable courier services, with tracking provided. Standard shipping usually delivers within 3 to 7 business days after production.

Cash, bank transfers, and cash on delivery for selected locations. Promotions and discounts are available on bulk orders.

With clean, dry hands, or cotton gloves for best protection. Hold unframed prints by the edges and support them from beneath, avoiding the printed surface.

Keep prints out of direct sunlight, consider UV protective glass when framing, and aim for a stable, moderate climate — extreme temperature and humidity both take a toll.